Angelina's Wedding Decor & Floral Centre

TERMS & CONDITIONS...

PAYMENT:

A non-refundable deposit is required to keep your reservation. In the event of cancellation, the deposit will be applicable for future bookings, but it will not be refunded.

Cash, email money tranfer, PayPal, also payment will be accepted by check or money order and has to be submitted at least 7 business days before the party or event. All returned checks are subject to a $30.00 service charge. We do not accept checks the day of the party, cash only.

PRICING:

All prices quoted are one-day rates unless otherwise specified.  Prices subject to change without notice.

RENTAL PERIOD:

Our normal rental day is a 24-hour period.  However, we shall allow time for customer pickup and return.  The exact terms will be established at the time of the rental, and these terms will appear on the rental contract.  Any merchandise kept for longer than specified will be charged according to our price schedule.

DEPOSITS:

The rental charge, together with any additional deposit, shall be due upon the pickup or delivery of the rental item(s).  Upon the return of the item(s) in clean, good order and repair, the deposit shall be returned, less any additional rental and charges.   Deposit refunds pertaining to the rental of linen, china, flatware and glassware will be mailed during the week of return.

SETUP/DELIVERY...

DELIVERY/PICK-UP:

Rates for all deliveries and pickups will be quoted upon request.   Delivery and pickup will be to ground level only.  There is an additional charge for upstairs and downstairs delivery.

Merchandise must be ready for pickup when our driver arrives.  Dishes and glasses must be repacked in boxes. 

RETURN POLICY...

DINNERWARE, GLASSWARE & FLATWARE:

All of the above must be returned clean and in their original containers to avoid extra charges for cleaning and the containers.  Breakage (including chips) or shortages will be charged to the customer at replacement cost and the damaged merchandise becomes the property of the customer.  Our count of items must be accepted.  The deposit refund due will be mailed during the week of return.

LINEN & SKIRTING:

Table linens must be dry and free of food waste.  Please fold and return to plastic bags, hangers or cartons.

Please return skirting to hangers, plastic bags or cartons.   A charge of 10¢ a hanger will be charged on any hanger not returned.

If stains cannot be removed or there are burns or other obvious damage, the charges will be at replacement cost and the damaged merchandise becomes the property of the customer.  If there are no problems in cleaning, the deposit refund due will be mailed during the week of return.

DAMAGES...

Customers will be charged for breakage, damaged and missing items.  A charge will be made for all equipment returned dirty.  A charge will be made for all boxes not returned.

DAMAGE WAIVER (optional):

Damage Waiver is an option which relieves the renter liability for accidental damage to rented items, with the exception of tent and lighting.  The fee is 10% of the rental charge.  All items damaged or broken must be returned to owner to be covered under damage waiver.  Missing items will not be covered.

 Cancellations

 This fee is not refundable.

We reserve the right to cancel an event due to severe weather. Cancellations must be at least 24 hours prior to event. No refund will be giving do to inclement weather while equipment is out.
If you choose to have us come out and we are unable to set up due to weather conditions (wind, rain, mud) you will forfeit your deposit. Once setup, the full amount of the rental is non-refundable, even if the event is cut short due to bad weather.

RESERVATIONS

In order to reserve any item(s), a deposit equal to the normal rate must be made at the time the reservation is made.  No return of any reservation deposit will be made.

ON-LINE RESERVATIONS:

All online reservations and requests made will be confirmed by telephone.  An advance